5A passport is an official identity document used for international travel. Its function is similar to the electronic ID card (KTP) you use in Indonesia. Without a passport, you cannot apply for a visa, which is also required to enter another country.
To obtain a passport, you’ll need to go through an interview, photo session, and fingerprint scanning at the immigration office. However, before that, you need to register through the M-Paspor application, which can be downloaded from Google Play or the App Store. Next, you simply follow the steps provided, and once completed, you just need to visit the immigration office of your choice on the scheduled date.
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Getting a passport is generally not difficult, but in some cases, applications can still be rejected. Why does this happen? Here are some common reasons:
During the registration process via M-Paspor, you’ll be asked to upload several required documents for passport processing. Make sure you upload everything that is requested. If even one document is missing, your application could be rejected.
Your uploaded documents are complete, but the application was still rejected? Check again whether the information in your documents is clear and legible. If some parts of your documents are blurry, unclear, or illegible, immigration officers will have difficulty validating your data, which may cause rejection.
Your ID card states 'A,' but you entered different information on the form. Be careful, as this can also lead to rejection of your application. Make sure all details on your ID card, family card, and birth certificate are consistent, including the information you submit during registration.
If you have a record of immigration violations, that data could be the reason for rejection. Additionally, if you are currently involved in legal issues, this could also be a reason your application is rejected.
Also Read: Know the Difference Between Electronic and Regular Passports
Now that you know the possible reasons, how can you solve them? Don’t worry, here are the steps you can take:
Gathering complete information on all the required documents before applying for a passport is best. That way, during registration, you can simply upload them without confusion.
When capturing documents for upload, use a good-quality camera and take photos in a well-lit area. Alternatively, you can scan the documents for better clarity and sharper results.
Check that your electronic ID card and family card contain identical details. If there are discrepancies, it’s better to fix them first before proceeding with your passport application.
If your documents are complete, clear, and valid but your application is still rejected, the next step is to consult directly with immigration officers. There might be a history of issues at the immigration office that needs to be clarified.
Besides the above steps, one more important point is your attire when visiting the immigration office. Be sure to wear neat, proper clothing and shoes. Otherwise, you may face problems or even be denied entry into the immigration office.
Now that you know how to handle a rejected passport application, it’s time to start preparing your overseas travel plans. In addition to buying tickets, obtaining visas, and arranging accommodation, don’t forget to purchase International Travel Insurance from MSIG Indonesia. This insurance protects you throughout your journey, from the moment you leave home until you return. This way, your holiday will feel safer with the right coverage.
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